Frequently Asked Questions

How long does it take to ship my order?

We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Then you should add shipping times on top of that. 97.66% of our orders are shipped within 5 business days. Shipping within the USA in 3 days on average!

What if you used the wrong shipping address?

If you input the address was wrong, then you are held responsible. Usually, the package is sent back to the return address. If the order is returned to sender/us, then we’ll contact you for an updated address.

If the package was not returned to sender, then you would have to process a new order to replace the original.

What if the order is lost in the mail?

For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. But no worries! We’ll cover the costs of reprinting and shipping a replacement order for you. However, if the tracking information indicates that the package was delivered, please check with the courier. We won’t take responsibility and reship that order.

What if the design is misprinted?

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. Claims deemed an error on our part are covered at our expense.

If you notice an issue on the products or anything else on the order, please submit a problem report by emailing [email protected]

es_MXSpanish en_USEnglish